Last updated November 11, 2026
Permit Success Guarantee
On eligible Complete Permit Packages, if your building permit is not issued within the guarantee period, we refund all qualifying package payments, even after the work is done. These terms explain exactly how it works.
01Who is eligible
The guarantee applies only to Complete Permit Package projects approved as eligible in writing, usually through an Engineer Review. It covers the design, approximate size, placement and use identified as eligible in that approval.
02When it starts
The guarantee starts on the date we have received all required information, documents (including your property survey), signatures, payments and third-party materials, and confirm your project is ready for active permit preparation.
03Guarantee period
12 months from the start date. The period pauses for delays caused by the owner, by government processing outside our control, by required third parties (surveyors, geotechnical, septic, utility, fire, HOA, environmental or title), by owner-requested design changes, discretionary approvals, variances, appeals, moratoria, or force-majeure events.
04What counts as a permit
Issuance of the principal building permit for the covered project by your local building department, subject only to paying ordinary government fees or completing issuance steps the owner controls.
05What we refund
All amounts you actually paid QuiPlans for the covered Complete Permit Package. Not included: the Engineer Review, separately authorized third-party services, government fees, and change orders.
06Your part
The guarantee stays in effect while you cooperate: provide accurate property information and requested documents, respond in a reasonable time, sign applications, pay government fees, make timely decisions, avoid unapproved material changes, and allow property access when needed. Unpaid balances or payment disputes end the guarantee.
07Material project changes
A different model, more square footage, a new location on the lot, attached vs. detached, an extra story, a change of use, or added site work may require a new eligibility review. We will tell you in writing before a change affects the guarantee.
08What it does not cover
The guarantee covers the permit outcome only. It does not guarantee construction cost, schedule, contractor performance, financing, property value or rental income.
Questions? Email support@quiplans.com or call 833-316-1928.